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International shipping Notice
J-MEESHOP 2023.01.31 Views 757
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  • Shipping method: Fastbox EMS
  • International shipping fees vary depending on the weight and destination of your order.
  • International shipping may take 14-30 business days.
  • All shipping fees are based on the rates of Express Mail Service (EMS). However, fees are applied differently depending on the weight and destination of the package. Additional shipping fees may be incurred in addition to the EMS shipping fee depending on the product. 
  • International shipping fees vary depending on the weight and destination of your order.
  • Import duties, customs duties, and custom clearance fees may be imposed during the customs clearance process of internationally shipped items. Taxes are charged once the items arrive in the recipient's country, and all fees will be borne by the recipient. Please check to avoid additional charges.
  • Customs duties vary by country. Please contact your country's customs office for details. 
  • If the recipient refuses to pay customs duties, the product will be returned to South Korea and will not be dispatched again. All costs incurred from returns will be borne by the customer and deducted from the refunded amount. 
  • If a product is returned due to reasons attributable to the customer, it will not be dispatched again, and all related costs will be borne by the customer. 
  • Shipping addresses cannot be modified once an order is placed. 
  • JMEESHOP is located in South Korea, and all products are dispatched from South Korea. 
  • To track your order, go to My Page > Order History.
  • We often encounter cases where the postal code is missing when customers provide their address. Inaccurate addresses can result in misdelivery of products. Therefore, we kindly request you to include the postal code when placing an order.
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Company : Lezhin Entertainment, Inc
Owner : HEO HEUNG BUM
Address : 04783 8, Yeonmujang 11-gil, Seongdong-gu, Seoul, Republic of Korea
Business License : 1148700708 [Mail-order Business Registration Number]
Fax : 02-2039-8455 E-mail:j-meeshop@lezhin.com
Privacy Manager : Son Gukhwan (privacy@lezhin.com)
For customer inquiries related to 'Login/Join', please contact j-meeshop@lezhin.com
Return Exchange Address : 04783 8, Yeonmujang 11-gil, Seongdong-gu, Seoul, Republic of Korea
We don't take telephone inquires.
CS Center
 Open. AM 10:00 - PM 05:00(KST)
Lunch. PM 12:00 - PM 01:30(KST)
Sat, Sun, Holiday Off
Customer Inquiry:
j-meeshop@lezhin.com

Customer

Customers can use the purchase safety service registered in our shopping mall when making a payment for safe transactions. [Check service subscription information]
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